Frequently asked questions

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What is oneAR?

oneAR is a tool to make sharing AR effects easy. It generates a single shareable link and QR code out of multiple AR links. If you have created an AR effect for Facebook, Instagram, Snapchat and WebAR, or any combination of them, you can simply create a oneAR link and share it. Now, your audience can decide where they would like to view your effect.

How do I use oneAR?

First, you need to create an account on oneAR. Once you're logged in, click on the 'Create oneAR' button.

This will show you a pop-up where you need to enter a name and select a category for your AR effect.

Then click on the platform for which you have created your AR effect and enter the link. If you have created your effect for multiple platforms, enter each link under the respective platform.

The last step is to upload a video which demonstrates how your AR effect looks. To do this, click on the 'Choose video' button and locate your video. Click on the 'Create oneAR' button to complete the process.

Now, you will see your oneAR link and QR code. Share.

Can I use oneAR if I have only one link?

Yes, oneAR can also be used if you have made an AR effect only for one platform. You will still get a link and QR code to share with your audience. We have an added feature where a user will get redirected straight to the platform on which you have created your effect. You still need to upload a demo video even though it won't be visible.

My video is not supported. What should I do?

We support only a certain range of video sizes. If your video is not within this specified size range, please resize it using any video resizer. They are even available online for free. We are extremely sorry for any inconvenience caused.

Can I edit my oneAR URL?

Only premium users have the permission to edit a URL. To become a premium user, you can go to https://onear.to/pricing . For premium users:

Go to 'My oneAR' where you can see all your projects and select the one you want to update.

Click the "Edit" icon next to the URL.

Enter your desired URL.

Click the "Update" button.

How can I update my AR links?

Go to 'My oneAR' where you can see all your projects and select the one you want to update.

Delete the links you want to replace and enter your new links.

Click the 'Update' button when you're done.

How can I update my video?

Go to 'My oneAR' where you can see all your projects and select the one you want to update.

Click the 'Choose video' button and select the new video you want to upload.

Click the 'Update' button when you're done.

How many oneAR can I create?

You can create an unlimited number of oneAR.

How do I delete my account?

To delete your account, please write to us at [email protected] and mention the email address linked to your oneAR account.

Where can I get some help with oneAR?

If your questions have not been answered, please write to us at [email protected]

Feel free to contact us if you have suggestions on how we can improve.

Did we miss your question? Drop us a line and we will
get back within 24 hours.

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